Log into your Hikvision portal and select software. Select 02 Web Components. Select the Mac OSX operating system and click download. Core Technologies. Core Technologies. Hikvision AcuSense; Low Light Imaging. This means you may keep trying to install the WebComponents plugin but it does nothing. Thankfully there is a fix: How to use Firefox v52 to live view Hikvision device 1. Install the plug in first. Open a blank page of Firefox and input about:config (where you normally type the web address) 3 Press Enter. Click on the, “I Accept the Risk. Install the Hikvision web plugin for Mac. Download it from the Hikvision website or from this google drive link. This plugin supports Mac OS 10.8 or later version. Please close the web browsers while you are installing the plugin.
So it seems as of last week Firefox released a new version (52) which pretty much breaks all browser plugins apart from Flash (which is what rendered Chrome useless for this not so long ago). This means you may keep trying to install the WebComponents plugin but it does nothing. Thankfully there is a fix:How to use Firefox v52 to live view Hikvision device
Hikvision Web Components Plugin Mac
1. Install the plug in first.2. Open a blank page of Firefox and input about:config (where you normally type the web address)
3 Press Enter. Click on the, “I Accept the Risk” Button.
4. You will then be in the plugin section of Firefox.
Right click, then go to NEW from the dropdown list. You will have 3 options to choice from, you will need to select Boolean. Once you have done that, you will need to type the plugin name:
plugin.load_flash_only
Click OK and choose “false” for the VALUE.
Hikvision Web Plugin Mac
5. Exit firefox and reload the DVR/NVR web interface to 'accept' to run the plugin at the top of the page (all being well).
There were a few other steps recommended past this, but we have found this alone to do the trick.